Refund policy

Refund Policy

At Milodea, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple refund process.

Eligibility for Refunds:

  • Products must be returned within [8 to 10] days of receiving your order.
  • Items must be unused, unopened, and in their original condition.
  • Food products (cookies, biscuits etc. ) cannot be refunded once opened due to hygiene and safety reasons.

How to Request a Refund:

  1. Contact our Customer Support at [email/phone] with your order number and reason for the refund.
  2. Follow the return instructions provided by our team.

Once we receive and inspect the returned item, we will process your refund within [8 to10] business days. The refund will be issued to your original payment method.

If you have any questions, feel free to reach out to us at [yogesh.kumar@synchplusconsulting.com/+27 82 332 9697].