To return a product, contact our Customer Support at [yogesh.kumar@synchplusconsulting.com/+27 82 332 9697], providing your order number and reason. Ensure the item is unused and in original packaging. We’ll guide you through the return process and issue a refund if applicable.
To track your order, simply log in to your account and visit the "Order History" section. You’ll find tracking information for your order. Alternatively, check your confirmation email for a direct tracking link from the courier service.
No, you don’t need an account to place an order. You can checkout as a guest. However, creating an account allows you to track your orders and save your details for faster future purchases.
To cancel or change your order, please contact our Customer Support team at [yogesh.kumar@synchplusconsulting.com/+27 82 332 9697] as soon as possible. We can assist with changes or cancellations before the order is processed or shipped. Once shipped, changes or cancellations are not possible.
To place an order, simply browse our products, add your desired items to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You’ll receive an order confirmation email once completed.
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Delivery times vary based on your location. Typically, orders are processed within [insert number] business days. Shipping may take an additional [5] to [7] days, depending on your address. You’ll receive tracking details once shipped.
Yes, we do offer international shipping! We’re happy to deliver our delicious treats to customers around the world. Shipping costs and delivery times may vary based on your location. Please check at checkout for more details.
We offer several shipping methods, including standard and express delivery. Shipping options and costs will be displayed at checkout based on your location. You can choose the method that best suits your needs for speed and cost.